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Service Associate

Bippus State Bank
Job Description
Location: Huntington Main Branch (150 Hauenstein Rd. Huntington, IN)

Working at Bippus State Bank is more than a job. We’re a community bank with local roots that cares about not only our customers but our employees because at the end of the day, they are one of most important assets. When you join our team, you participate in our mission to provide financial solutions to our customers, go the extra mile to deliver exceptional service and build a better, more prosperous community around us.

PRIMARY DUTIES AND RESPONSIBILITIES
This position combines the traditional teller and customer service representative responsibilities.  This role will:
- Provide account services to customer by                 
  • Receiving deposits
  • Loan payments
  • Cashing checks
  • Issuing savings withdrawals
  • Recording night deposits
  • Selling cashiers checks and money orders
- Open new business and personal accounts including checking, savings, CDs, IRAs, safe deposit boxes and services offered by the bank
- Issue and print instant issue debit cards
- Answer and direct incoming telephone calls
- Assist customers with online and mobile banking
- Process stop payments and check orders
- Proactively establish rapport with clients
- Identify customers' needs, suggest and explain solutions
- Understand, promote and advise on the bank’s products, services and electronic delivery channels
- Resolve customer problems confidently
- Maintain a professional manner and appearance
- Maintain a high level of confidentiality concerning customers’ accounts
- Assist other departments as necessary

HOURS
Full Time: 40 hours/week
Monday- Thursday 8:00am - 5:00pm
Friday 8:00am - 6:00pm (rotating schedule)
Saturday (rotating one/month) 8:00am - 12:00pm
 
QUALIFICATIONS
High school or equivalent (required)
Banking experience (preferred)
Sales or customer service experience
Technology proficiency
Attention to detail
Ability to work well with others in a team environment

Apply Here: Open Position: Service Associate › Bippus State Bank (bippusbank.com)
Contact Information