GrowthZone Template

Member Service Representative (Front Desk)

Wabash County YMCA
Job Description


Job Responsibilities:

  • Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention
  • Interviews and/or tours prospective members; sell memberships
  • Builds relationships with members; helps members connect with one another and the YMCA
  • Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues
  • Applies all YMCA policies and procedures dealing with member services
  • Check-in/out family locker room keys, monitor the facility and check out the equipment
  • All other duties that may arise

For more information contact
Patty Godfroy, VP of Operations
260.563.9622 ext 405

Contact Information