GrowthZone Template

Technical Manager

PaperWorks Industries, Inc.
Job Description


PaperWorks is a leading, integrated North American full-service provider of 100% recycled paperboard and specialized folding cartons for packaging applications. Founded in 2008 and headquartered in Philadelphia, PA, we are committed to the highest sustainable forestry and procurement standards.


We want our team members to be proud of the essential work they do, our commitment to the environment, and the overall company.  As part of our culture journey to be recognized as a Great Place to Work©, we continue to invest heavily in our people, our company culture and in state-of-the-art technology to be at the forefront of innovation and market differentiation.  PaperWorks’ products are certified by the Forest Stewardship Council and 100% Recycled Paperboard Alliance.


SUMMARY: Responsible for organizing and directing product testing activities throughout production cycles. Recommends changes in operating practices to satisfy quality requirements at the lowest practical costs. Develops and monitors performance of quality control systems to ensure continuous production of products consistent with established standards. Oversees the enforcement of safety and good housekeeping practices in the department.



ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.


· Evaluates statistical data, product specifications, and normal operating parameters to determine standards and establish quality and reliability objectives of finished product.

· Assists in trial planning, control, and standard operating procedure follow up.

· Assists in formulating sampling procedures and designs; develops forms and instructions for recording, evaluating, and reporting quality and reliability data.

· Coordinates objectives with production procedures in order to maximize product reliability and minimize costs

· Directs workers engaged in product measurement, inspection, and testing activities to ensure quality control and reliability.

· Lead the technical area i.e. the coaters and all supporting equipment.

· Maintains technical/lab equipment, standardize processes and procedures

· Investigates and adjusts customer complaints regarding quality.

· Plans, promotes, and organizes training activities related to product quality and reliability.

· Inspects disposition of discrepant material and assesses cause and correct description.

· Enforces plant rules and safety policies and procedures including housekeeping.

· Performs other duties as deemed necessary by the Assistant General Manager.

· Hourly personnel in the technical area will report to the Tour Bosses with a dotted line to the Technical Planner.


BS/BA ChemE, or other comparable certification preferred.

· Experience with coatings a plus.

· 1 or more years’ experience in general supervisory role preferred.

· Knowledge of inputs, outputs, raw materials, waste, quality control, costs, and techniques for maximizing the manufacture and distribution of goods

· Knowledge of policies and practices involved in personnel/human resource functions.

· Knowledge of instructional methods and training techniques

· Experienced in motivating, developing, and directing people as they work.

· Able to identify the best people for a specific job

Knowledge of equipment, tools, mechanical devices, and their uses to produce motion, light, power, technology, and other applications

· Skilled in inspecting and evaluating the quality of products

· Knowledge of the composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

· Experienced in looking at many indicators of system performance, taking into account their accuracy

· Knowledge of machines and tools, including their designs, uses, repair, and maintenance

· Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

· Skilled in using mathematics to solve problems

· Skilled in using logic and analysis to identify the strengths and weaknesses of different approaches

· Skilled in using scientific methods to solve problems

· Skilled in identifying the things that must be changed to achieve a goal

· Skilled in active listening. Able to listen to what other people are saying and ask questions as appropriate

· Knows how to find information and identify essential information

· Able to manage one's own time and the time of others

· Able to adjust actions in relation to others' actions

· Able to weigh the relative costs and benefits of a potential action

· Able to apply principles, techniques, procedures, and equipment to the design and production of goods and services.

· Able to communicate effectively with others in writing as indicated by the needs of the audience.

· Able to talk to others to effectively convey information

· Able to understand written sentences and paragraphs in work related documents

· Able to persuad others to approach things differently

· Able to determine when important changes have occurred in a system or are likely to occur

· Experienced in bringing others together in an effort to reconcile differences

· Able to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).




· Able to speak clearly, so that others understand you

· Able to communicate information and ideas in speaking so others will understand

· Able to listen to and understand information and ideas presented through spoken words and sentences

· Able to see details at close range (within a few feet of the observer)

· Able to navigate ladders and stairs

· Able to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

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