GrowthZone Template

Relationship Manager II

First Merchants Bank
Job Description



Position Goals:

Effectively carry out the relationship management process by growing market share, broadening revenue mix, retaining customers and managing portfolios.

Essential Duties and Responsibilities:

  1. Implement an aggressive sales and marketing strategy to develop new and existing relationship, involves:
    1. Identify and develop prospects into significant new relationship with yearly goals for income production.
    2. Aggressive sales call plan which aligns with the established goals.
    3. Cross sell opportunities.
    4. Ensure bank reporting tool is utilized for reporting progress.
  2. Provide exceptional customer service. Be responsive, knowledgeable and exceed customer expectations.
  3. Continually monitor current loans and customer’s credit profile to ensure complete conformity with terms, involves:
    1. Ensure current credit and financial information is obtained as needed and/or that collateral is adequate.
    2. Review financials with customers and provide advice as necessary.
    3. Direct accountability for loss prevention. Determine necessary action to be taken on all loans, includes resolving marginal and delinquent loans.
    4. Remain cognizant of developing trends.
  4. Extend credit within assigned limits to commercial customers, includes:
    1. Interview applicants and obtain information concerning their business needs, abilities and earnings, and assess credit risk.
    2. Obtain and analyze pertinent financial data or appraise the adequacy of collateral pledged.

Position Requirements:

Education -       Bachelor’s degree in business or a related field.

Experience -      Three (3) or more years of commercial banking or related experience.

Other -              None


Preferred Requirements:

Master’s degree in business administration (MBA)

Credit analyst experience.





Bachelors or better in Business Management or related field.




Three (3) or more years of commercial banking or related experience.

Contact Information