Client Service Manager

Client Service Manager — Part-Time
L.I.F.E. Center Pregnancy Help | Wabash, Indiana
L.I.F.E. Center Pregnancy Help is a faith-based, pro-life nonprofit dedicated to serving women, men, and families in our community. We are seeking a compassionate, organized, and mission-minded Part-Time Client Service Manager to help ensure that every client receives caring, professional, and supportive services.
About the Role
The Client Service Manager provides leadership for the daily operations of L.I.F.E. Center Pregnancy Help, working closely with volunteers and clients while upholding the policies and mission established by the Board of Directors.
This is an opportunity for someone who has a heart for people, a passion for the sanctity of human life, and a desire to serve individuals and families facing challenging circumstances.
Key Responsibilities

• Recruit, select, train, schedule, and supervise volunteers.
• Provide leadership and encouragement to maintain a professional, welcoming, and compassionate environment.
• Plan and implement programs designed to meet the needs of clients.
• Work directly with clients and help connect them with appropriate support and resources.
• Maintain client confidentiality and uphold organizational policies and procedures.
• Communicate effectively with volunteers, clients, community partners, and the Board of Directors.
• Work independently while demonstrating sound judgment, initiative, and good organizational skills.
• Support and promote the faith-based, pro-life mission of L.I.F.E. Center Pregnancy Help.

• Strong written and verbal communication skills.
• A high school diploma; additional education is a plus.
• The ability to maintain strict confidentiality.
• Willingness and ability to participate in public speaking and community outreach.
• Ability to work independently with little to no direct supervision.
• Ability to be a self-starter and use initiative to accomplish projects and responsibilities.
• Computer skills and familiarity with common office programs.
• Strong organizational and interpersonal skills.
• A compassionate, professional, and welcoming demeanor.
• A genuine passion for serving women, men, children, and families in need.
• A personal commitment to the Christian faith and strong alignment with the faith-based, pro-life mission and values of L.I.F.E. Center Pregnancy Help.
• Must be a self-starter who can identify and accomplish meaningful projects and tasks during slower periods
• Must be comfortable working in a professional environment that may be fast-paced and require flexibility.
• Ability to operate standard office equipment, including computers, copiers, fax machines, and telephones.

• Approximately 18 hours per week.
• Schedule may include some evenings and weekends based on the needs and activities of the Center.
• Must be able to work independently and manage responsibilities with little to no supervision.

• Work is primarily performed in an office environment.
• Ability to work at an office desk while sitting, reading, listening, and speaking, with the ability to move intermittently throughout the day.
• Frequent walking and standing, with regular bending, stooping, and reaching.
• Ability to occasionally lift up to 50 pounds and push or pull more than 25 pounds.
• Ability to navigate stairs.
• Adequate sensory abilities, including vision, hearing, and manual dexterity, to perform essential job functions.
• Ability to move throughout the Center and perform the physical activities necessary to carry out the responsibilities of the position.

• Part-time schedule — approximately 18 hours per week
• Paid time off after one year of service
• Meaningful opportunity to serve individuals and families in our community
• The opportunity to work in a faith-based, mission-driven environment