Utility Clerk

The Town of North Manchester is seeking a dependable and detail-oriented Utility Clerk to join our Utility Billing Office. This full-time position provides customer service support related to utility billing and performs a variety of clerical and accounting duties.

Key Responsibilities:

• Receive and process utility payments (in person, over the phone and by mail)

• Post payments, balance receipts, and assist with billing and accounts receivable reports

• Respond to customer inquiries regarding utility services and billing

• Register new customers, process service turn-ons/turn-offs, and schedule appointments

• Perform general clerical duties including data entry, filing, and answering phones

Qualifications:

• High school diploma or equivalent

• Computer experience and basic clerical or accounting experience preferred

• Strong attention to detail, customer service, and communication skills

Position Details:

• Full-time, non-exempt

• Pay established by ordinance/resolution

• Equal Opportunity Employer