The Operations Clerk performs a variety of duties in the operations area. Including but not limited to working on check processing, adjustments, return items, exception processing, statement rendering, bookkeeping, reconciling, etc. May perform only one or a combination of these or other related operations duties on any given day.
Specific operations duties include (but not limited to):
- Prepare and analyze account reconciliations
- Research and resolve customer problems and assist coworkers
- Proof information that is input into bank software
- Monitor and ensure the correctness and completeness of Begin-of-day and End-of-day procedures, software functions and the processing calendar
- Core banking software administration
- ACH – daily management
- Internet banking administration
- Remote capture administration
- Maintaining deposit and loan records, applying payments, closing account entries.
- Reviewing new account documentation and maintaining that information on the bank’s Core system