Concession Stand & Customer Service Associates

Essential Duties and Responsibilities (Note: Other duties may be assigned) 
To perform this job successfully, an individual must be able to perform each essential duty 
satisfactorily. Reasonable accommodation may be made to enable individuals with 
disabilities to perform the essential functions. 

• Maintains cash and cash register controls, as well as completes end of shift paperwork for box office and concession sales.
• Greets customers with a pleasant attitude and assists with customer needs promptly. 
• Sells tickets for movie presentations. 
• Fills ice container at concession stand prior to show sales. 
• Stocks concessions at the beginning and end of each shift. 
• Maintains accuracy and efficiency with box office and concession sales. 
• Maintains clean service areas. 
• Practices food safety and sanitation guidelines at all times. 
• Answers incoming phone calls and ascertains what the caller needs and assists them as
• needed. 
• Communicates and interacts with staff members as needed to complete assignments. 
• Assists Operating Manager with any tasks as needed. 

• Adaptable and Eager to Learn: Flexible in dynamic environments with a drive for continuous growth. 
• Strong Communication: Skilled in delivering clear communication and in building relationships. 
• Time Management and Attention to Detail: Efficiently prioritizes tasks and ensures high-quality results. 
• Customer-Centric: Focuses on delivering exceptional customer experiences. 
• Results-Oriented: Consistently achieves goals on time and within budget.

• Constant walking and standing; frequent bending, stooping, and reaching. 
• Occasionally move/transport food service items and small kitchen equipment weighing up to 50 lbs. with the ability to push or pull more than 50 lbs. 
• Ability to work in a fast-paced environment. 
• Strong sensory skills, such as good eyesight, good hearing, and dexterity.