The Public Areas Attendant ensures exceptional cleanliness and presentation throughout
guest-facing and back-of-house public spaces at Charley Creek Inn. This position is
responsible for maintaining lobbies, corridors, restrooms, meeting areas, and other shared
spaces according to established cleanliness and safety standards. Public areas work is a
specialized skill set requiring focused attention to detail and consistency; individuals in this
role typically bring extensive experience in public-space cleaning and excel in maintaining
high-traffic environments. While this position may assist with guest room assignments as
needed, the primary responsibility and strength of the role is the ongoing care, appearance,
and upkeep of all public areas to ensure a welcoming and well-maintained experience for
guests.
Essential Duties and Responsibilities (Note: Other duties may be assigned)
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. Reasonable accommodation may be made to enable individuals with
disabilities to perform the essential functions.
- Maintains cleanliness and presentation of all public areas including lobby, corridors, stairwells, elevators, public restrooms, meeting spaces, and exterior entryways.
- Performs routine and deep cleaning tasks such as dusting, vacuuming, mopping, polishing, sanitizing, and waste removal in high-traffic areas.
- Monitors public spaces throughout shift to ensure consistent appearance and promptly addresses spills, debris, or maintenance concerns.
- Restocks restroom supplies and ensures fixtures, mirrors, and floors meet established cleanliness standards.
- Assists with room cleaning assignments as directed, while maintaining primary focus on public area upkeep.
- Follows all safety procedures and proper handling guidelines for cleaning chemicals and equipment.
- Reports maintenance issues, safety hazards, or repair needs promptly to Executive Housekeeper
- Supports event setup and breakdown needs related to cleanliness and public space readiness.
- Maintains equipment in clean and working order; notifies Executive Housekeeper of repair or replacement needs.
- Contributes to a positive guest experience by responding courteously to guest requests
and maintaining professional appearance and conduct at all times.
Responsibilities are subject to change and increase as the position evolves.
Education and/or Experience
High School Diploma or equivalent preferred, with 1–2 years of experience in hotel
housekeeping, public space cleaning, or related custodial services; or equivalent combination
of education and experience.
Environment and Physical Demands
The physical demands described here are representative of those an individual must meet to
successfully perform the essential functions of this job. Reasonable accommodation may be
made to enable individuals with disabilities to perform the essential functions.
- Office environment and hotel environment.
- Constant walking and standing; frequent bending, stooping and reaching.
- Occasionally lift up to 50 lbs. with the ability to push or pull more than 50 lbs.
- Ability to work effectively in a fast-paced, service-oriented environment.
- Ability to use visual, auditory, and physical coordination skills required for hospitality operations and guest interaction.
- Ability to operate cleaning equipment and related tools; basic ability to use phones or other communication devices as needed.
Other Requirements
Position requires evening and weekend hours.
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