Fireplace Service Technician

Job Details: 

Brief Description:
This position is expected to assist with servicing fireplaces. Units include wood/pellet/gas stoves, wood and gas fireplaces, wood/gas/pellet inserts, and gas log installations. A successful candidate has a background in service or construction and is comfortable with reading service manuals, understanding clearances to combustibles, and ensuring units are to code. Must be able to look ahead at the schedule and stage jobs to prepare for the coming week. This person is expected to communicate and work well with the service team and Service Manager to discuss upcoming jobs. A successful candidate should consider themselves highly self-motivated, organized, and detail oriented. Must check emails and schedule often. Schedule is typically, Mondays – Fridays, 8 am – 4:00 pm. In peak heating season (October – February), overtime and working an occasional Saturday is common.

Responsibilities:

● Receive and unload deliveries

● Service fireplace units according to safety requirements, standards, and code

● Pull jobs according to their job brief

● Stay up to date on current technology and product trainings

● Maintain high customer satisfaction by addressing any questions, concerns, or issues the customer may have during installation

● Properly connect units to gas lines, venting, and electrical

● Properly and efficiently document service jobs

● Order service parts

● Review upcoming jobs, stage jobs for the coming week, and meet regularly with Service Manager

● Responsible for company work vehicle, tools, and equipment inventory, and ensuring it is clean and organized

● Can identify and document chimney hazards including chimney fires

● Works well on a team and is a good communicator to both team and customers

● Understand the difference between a level 1 & level 2 chimney inspection, basics of how to service all units

● May be required to help install units, depending on the

● Uses technology provided to keep on top of jobs, records, upload findings, and communicate with team

● Has a positive attitude

● All other duties required

Qualifications & Requirements:

● Become certified chimney sweep within first year (paid by Schlemmers)

● Attend weeklong factory training (out of state) within the first year (paid by Schlemmers)

● Physical ability to lift and maneuver heavy object and materials

● Valid Driver’s License with decent motor vehicle record

● Must be comfortable climbing onto roofs/ladders and working at heights of 20-50 feet. Working on and in chimneys.

● 2-5 years construction experience (preferred)

● 2-5 years of gas line experience (preferred)

● 1 year of electrical experience (preferred)

Job Type: Full-time

Pay: $19 - $25/hr starting, with opportunity for advancement after training

Work authorization:

● United States (Required)

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