The General Manager of Food & Beverage is a hands-on leader responsible for all food and beverage operations at Charley Creek Inn, overseeing a diverse portfolio that includes Twenty Restaurant, Green Hat Lounge, Ice Cream & Candy Shoppe, Wine & Cheese Bar, and rooftop and terrace dining opportunities. This role leads daily operation, guest experience, and financial performance, while supporting catering, events, and sales initiatives, ensuring all offering align with Honeywell's standards for exceptional hospitality and operational excellence. The role also contributes to the strategic direction and ongoing development of food and beverage experiences across the property as part of its continued integration with Honeywell.
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Leads the vision and execution of a food and beverage strategy that aligns with
organizational mission and goals, including guest satisfaction, financial performance, and
community impact.
Hires, develops, and inspires a high-performing team, ensuring strong leadership is in
place within each operational area.
Fosters a culture of exceptional guest service by leading by example and empowering
team members to exceed guest expectations.
Serves as a visible and engaged presence across all Charley Creek Inn areas of
responsibility, maintaining relationships with loyal patrons and cultivating new guest
connections through personal outreach and marketing initiatives.
Oversees and implements the department's strategic plan, ensuring alignment with
organization-wide priorities and performance metrics.
Provides regular analysis of financial results, including food and beverage sales, event
profitability, and labor efficiency across all Charley Creek Inn areas of responsibility.
Leads efforts to optimize cost controls, including food, labor, and purchasing efficiencies,
ensuring profitability and sustainability.
Collaborates with cross-functional leadership on the integration and onboarding of new
properties or services.
Prepares and manages annual budgets and long-term forecasts for all food and beverage
operations.
Communicates key financial and operational information to the President/CEO including
performance reports, budget variance explanations, and growth initiatives.
Maintains a safe, sanitary, and compliant work environment, establishing and enforcing
standards and operating procedures.
Leads continuous improvement efforts by reviewing service workflows, operational
challenges, and guest feedback to enhance performance, safety, and experience across
front-of-house and back-of-house operations.
Research and implements new products, technologies, and best practices to improve
profitability and guest service.
Oversees vendor and purchasing strategy, ensuring quality, consistency, and fiscal
responsibility in sourcing food, beverage, and food and beverage supplies.
Serves as a brand ambassador for Honeywell Arts & Entertainment, ensuring all food and
beverage offerings reflect the organization's values, service standards, and artistic
mission.
Participates in community and industry networks to promote Honeywell Arts &
Entertainment as a premier cultural and food and beverage destination.
Works closely with Marketing, Programming, and Development teams to support F&B-related campaigns, promotions, concerts, and donor/partner events.
Responsibilities are subject to change and increase as the position evolves.
Click here to apply!