Office Administrator, Part-Time, Seasonal
Brief Description:
Schlemmer's Fire & Outdoor is an alternative heating solutions company specializing in wood stoves/fireplaces/inserts, gas stoves/fireplaces/inserts, and pellet stoves/inserts. We're looking for a strong, independent administrator to support office operations during our busy heating season.
This is a fast-paced, high-volume role; priorities shift quickly, the phones ring while you're helping customers in-store, and you may be asked to drop one task to handle a more urgent one. The right candidate stays calm and organized amid controlled chaos and is comfortable working independently, while learning a new trade.
This is a 16–20 week seasonal opportunity. Schedule must be available 2–3 full days a week (9:00 AM – 5:00 PM) plus some Saturdays (8:45 AM – 1:15 PM).
Responsibilities:
● Answer phones, route calls appropriately, and schedule client appointments
● Check out customers at the front counter using our retail POS (Square)
● Guide customers toward the right product for their needs; you’ll need to build working knowledge of wood, gas, and pellet stove/insert brands
● Take customer payments and apply checks/payments to open invoices and accounts
● Open, sort, and process incoming mail and bills daily
● Code incoming bills with the correct accounting codes for A/P
● Keep billing and payment records current and accurate
● Manage and maintain our CRM/scheduling software (Jobber) - keeping customer records, job details, and appointments up to date
● Provide direct support to our office administrator, picking up day-to-day workload as needed
● Run to and from the warehouse to track down product as needed to support sales & fulfillment
● Keep the store clean and organized
● All other duties as required
Qualifications & Requirements:
● Working knowledge of office operational procedures
● Basic knowledge of Microsoft Word, Excel, and Google Docs
● Comfortable re-prioritizing on the fly in a busy, fast-changing environment
● Strong organization, time management, and communication skills
● Valid Driver’s License
Job Type: Part-time, Seasonal
Pay: $15-18/hr
Work authorization:
● United States (Required)
Pay Frequency:
● Weekly