GrowthZone Template

Client Relationship Manager/Executive Assistant

Crossroads Bank
Job Description
Location: 1205 Cass Street, Wabash, IN, 46992, United States
Other Compensation: Pay Based on skills and experience, with full insurance package including dental and vision, 401(k) with company match, paid holidays, parental bonding leave, etc.
Required Degree: High school
Manage Others: No

Description
Responsibilities:
  • Handle and enter confidential client information
  • Process new account applications
  • Process supplemental forms and client investment account requests
  • Manage client requests
  • Provide client service/account maintenance
  • Receive and prioritize directives from multiple advisors
  • Manage schedules and meetings for 3-4 financial advisors
  • Collaborate with other Executive Assistants professionally

Requirements
Skills:
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office suite
  • Ability to prioritize and meet daily deadlines
  • Proactive problem-solving nature
  • Strong aptitude for learning and utilizing new technology (5+ systems/apps daily)
  • Positive attitude
  • Works well with a team
  • Strong organization and multitasking abilities
  • Self-starter mentality
  • Strong follow-up skills
Experience:
  • Office administrative or client relationship experience
  • Customer service experience
  • College degree preferred but not required
  • Familiarity with financial services terminology and account management
Physical Qualifications: 
  • Be able to lift &/or carry up to 25 lbs.  Be able to sit or stand for extended periods of time.  
  • Be able to sit or stand for extended periods of time.  

Summary
Overview: We are seeking a Client Relationship Manager/Executive Assistant to support a team of financial advisors. This individual will assist with day-to-day interactions with our extensive client base. This position will showcase our high-quality environment, which consistently delivers an exceptional client experience.
Contact Information