Job Title: Case Manager
Department: Residential Services
Employment Status: Full-time/Regular/Non-Exempt
Qualifications: A Christian with strong convictions who is also in agreement with Josiah White’s mission
Statement, Statement of Faith, and Code of Conduct. This person must have a minimum of
a Bachelor's degree in Social Work, Psychology, Counseling, or a related area of study
from an accredited school if under the supervision of a person holding a Master’s degree in
Social Work, Psychology, or Counseling. A Master’s degree in Social Work, Psychology,
or Counseling from an accredited school is desirable. This person must be able to have
good case planning, communication, interpersonal, and writing skills. Basic knowledge of
clinical diagnosis and psychotropic medication is preferred.
Reports to: Program Director
Job Summary: Within the context of DCS Rules and COA Standards, the Case Manager is responsible for the development, coordination, and supervision of youth cases/treatment.
Basic Responsibilities
Case Management
● Complete intake assessments, Individual Crisis Management Plans, treatment plans, monthly progress
reports, letters to referring agencies, discharge reports, critical incident reports, service note entries, and
other reports assigned by the Program Director.
● Coordinate case planning through communication with Treatment Team participants including: youth and
family, therapists, work supervisors, school personnel, DCS Family Case Managers, County Probation
Officers, youth advocates, and medical staff.
● Represent Josiah White's at court reviews, placement review hearings, and case planning meetings.
● Coordinate and run Review Boards for youth with significant behavioral incidents or when directed by the
Program Director.
● Co-Facilitate therapeutic groups (MRT, Sexual Abuse, and Substance Abuse, etc.).
● Facilitate monthly service planning meetings and attend assigned clinical meetings
● Manage a case-load averaging up to 15 youth. This may be a blended caseload with Residential youth and
aftercare support.
● Promote a Christ-Centered environment within the cottage and campus setting facilitating and/or supporting
Family Teacher facilitation of devotions in the cottage setting; support Josiah White’s Chaplain and/or
Spiritual Life Director in campus Spiritual Life programming.
Other
● Perform other related duties as directed by the Program Director.
Must maintain regular attendance including reporting to work on time and remaining on duty as scheduled
and providing appropriate notice per policy for necessary absences.
Skills, Supervision, Knowledge, and Ability
● Must be dependable, well organized, and an effective people and time manager.
● Must have the skills and ability to manage case planning activities.
● Must have the ability to clearly, concisely, and professionally communicate ideas through good verbal and
written skills.
● Must be knowledgeable of DCS Rules and COA standards regarding case planning.
● Must be knowledgeable of mental health diagnoses and services.
● Must be genuine, empathetic, and emotionally connected in helping youth, relating with families, and working
with the placing agency.
● Must be a team player; one who enjoys working closely with other staff members and has the ability to be flexible,
adaptive, and positive in his/her interactions with others including those supervised, peers, and others with whom
Josiah White's interacts in fulfilling its goals and mission.
● Must maintain professional boundaries and confidentiality.
● Must be proficient in the use of Microsoft WORD, EXCEL and Outlook.
● Must have a valid driver's license.
● Must be committed to the Mission, Core Values, and Vision of Josiah White’s.
Physical Demands of Position
● Must be able to complete First Aid/CPR expectations per the Red Cross. Specifically, they must
be able to get down to the floor and stand back up to perform chest compressions to the depth of at
least two inches and give rescue breaths which includes getting on knee(s) and leaning forward
without putting pressure on the victim's head.
● Must be able to complete the MindSet physical restraint techniques for residents who are in crisis
(expected to meet the requirements of MindSet physical restraints) in order to become certified.
This may include the following:
o Vertical Containment-Approach from behind the aggressor with arms raised. Initiate
contact with your forearms to the aggressor’s triceps and push the arms forward. Lead
with the foot and place the side of your head directly below the aggressor’s shoulder
while making chest to back contact. Your shoulders should be at a 45 degree angle. Find
your hands and grasp your wrist while pointing your elbows to the ground. Maintain
chest to back contact while alternating and widening your stance.
o Object Containment and Release- Assist a partner who has applied the embrace on an
individual using an object aggressively. Establish a position on the side of the aggressor
closest to the object. Secure the wrist. Using both hands, slide the thumb to a parallel
position with the fingers. Release the object by pulling up or pushing down. Throw the
object a safe distance away. Communicate with your partner and the aggressor to
determine direction.
o Leveraged Embrace- Approach from behind the aggressor with arms raised. Initiate
contact with your forearms to the aggressor’s triceps and push the arms forward. Step in
and place the side of your head directly below the aggressor’s shoulder while making
chest to back contact. Your shoulders should be at a 45 degree angle. Find your hands
first then slide to the aggressor’s wrist. Grasp each of the aggressor’s wrists and slide
your elbow to the crest of the hip. (Same side of the aggressor's body as your head).
Leverage the hip forward with your elbow while alternating and widening your stance.
o Assisted Relocation- From the leveraged embrace, go to the side opposite your partner’s
head. Take the grasp of the wrist opposite from you. Place your free hand on the shoulder
nearest to you. Stay close and communicate.
o Single Staff Follow Down- From the leveraged embrace, follow the downward
movement by going to the knee opposite your head while leaning into the aggressor. Use
the momentum to rotate the aggressor to his/her side while positioning your body
perpendicular from the chest-to-back contact. Spread your legs for stability. The
individual’s shoulders should be perpendicular to the floor. Maintain chest-to-back
contact and elbow leverage.
o Duel Staff Bring Down- From the leveraged embrace, ask for assistance to take the
aggressor to the floor. Approach on the head side of your partner and secure the legs by
dropping to a knee and grasping the ankles in front. (Left to left, right to right).Plant the
feet to the floor and communicate with your partner. Go down on the knee opposite your
head and use the momentum to rotate the aggressor to his/her side. The shoulders should
be perpendicular to the floor. Stack the legs, make chest contact with the back of the
knees, and forearm contact with the thighs and shins. Lay flat with your legs spread for
stability.
● Must be able to drive for long periods of time (trips may require over ten hours of driving in one day).
● Must be able to do extensive walking, participate in cottage recreation, and do physical labor (that involves lifting
and bending) with residents.
● Must be able to meet regular, and sometimes short, deadlines on supervision documentation, youth treatment
documentation, correspondence, and other assignments.
Working Conditions
● Normal scheduled work hours are Monday through Friday from 8:00 a.m. to 4:30 p.m. May work holidays as
scheduled or needed to support residential needs or maintain on-call availability according to the parameters
established by Supervisor for the department.
● Must be able to work with resident's; medical problems, which may include exposure to bodily fluids.
Department: Residential Services
Employment Status: Full-time/Regular/Non-Exempt
Qualifications: A Christian with strong convictions who is also in agreement with Josiah White’s mission
Statement, Statement of Faith, and Code of Conduct. This person must have a minimum of
a Bachelor's degree in Social Work, Psychology, Counseling, or a related area of study
from an accredited school if under the supervision of a person holding a Master’s degree in
Social Work, Psychology, or Counseling. A Master’s degree in Social Work, Psychology,
or Counseling from an accredited school is desirable. This person must be able to have
good case planning, communication, interpersonal, and writing skills. Basic knowledge of
clinical diagnosis and psychotropic medication is preferred.
Reports to: Program Director
Job Summary: Within the context of DCS Rules and COA Standards, the Case Manager is responsible for the development, coordination, and supervision of youth cases/treatment.
Basic Responsibilities
Case Management
● Complete intake assessments, Individual Crisis Management Plans, treatment plans, monthly progress
reports, letters to referring agencies, discharge reports, critical incident reports, service note entries, and
other reports assigned by the Program Director.
● Coordinate case planning through communication with Treatment Team participants including: youth and
family, therapists, work supervisors, school personnel, DCS Family Case Managers, County Probation
Officers, youth advocates, and medical staff.
● Represent Josiah White's at court reviews, placement review hearings, and case planning meetings.
● Coordinate and run Review Boards for youth with significant behavioral incidents or when directed by the
Program Director.
● Co-Facilitate therapeutic groups (MRT, Sexual Abuse, and Substance Abuse, etc.).
● Facilitate monthly service planning meetings and attend assigned clinical meetings
● Manage a case-load averaging up to 15 youth. This may be a blended caseload with Residential youth and
aftercare support.
● Promote a Christ-Centered environment within the cottage and campus setting facilitating and/or supporting
Family Teacher facilitation of devotions in the cottage setting; support Josiah White’s Chaplain and/or
Spiritual Life Director in campus Spiritual Life programming.
Other
● Perform other related duties as directed by the Program Director.
Must maintain regular attendance including reporting to work on time and remaining on duty as scheduled
and providing appropriate notice per policy for necessary absences.
Skills, Supervision, Knowledge, and Ability
● Must be dependable, well organized, and an effective people and time manager.
● Must have the skills and ability to manage case planning activities.
● Must have the ability to clearly, concisely, and professionally communicate ideas through good verbal and
written skills.
● Must be knowledgeable of DCS Rules and COA standards regarding case planning.
● Must be knowledgeable of mental health diagnoses and services.
● Must be genuine, empathetic, and emotionally connected in helping youth, relating with families, and working
with the placing agency.
● Must be a team player; one who enjoys working closely with other staff members and has the ability to be flexible,
adaptive, and positive in his/her interactions with others including those supervised, peers, and others with whom
Josiah White's interacts in fulfilling its goals and mission.
● Must maintain professional boundaries and confidentiality.
● Must be proficient in the use of Microsoft WORD, EXCEL and Outlook.
● Must have a valid driver's license.
● Must be committed to the Mission, Core Values, and Vision of Josiah White’s.
Physical Demands of Position
● Must be able to complete First Aid/CPR expectations per the Red Cross. Specifically, they must
be able to get down to the floor and stand back up to perform chest compressions to the depth of at
least two inches and give rescue breaths which includes getting on knee(s) and leaning forward
without putting pressure on the victim's head.
● Must be able to complete the MindSet physical restraint techniques for residents who are in crisis
(expected to meet the requirements of MindSet physical restraints) in order to become certified.
This may include the following:
o Vertical Containment-Approach from behind the aggressor with arms raised. Initiate
contact with your forearms to the aggressor’s triceps and push the arms forward. Lead
with the foot and place the side of your head directly below the aggressor’s shoulder
while making chest to back contact. Your shoulders should be at a 45 degree angle. Find
your hands and grasp your wrist while pointing your elbows to the ground. Maintain
chest to back contact while alternating and widening your stance.
o Object Containment and Release- Assist a partner who has applied the embrace on an
individual using an object aggressively. Establish a position on the side of the aggressor
closest to the object. Secure the wrist. Using both hands, slide the thumb to a parallel
position with the fingers. Release the object by pulling up or pushing down. Throw the
object a safe distance away. Communicate with your partner and the aggressor to
determine direction.
o Leveraged Embrace- Approach from behind the aggressor with arms raised. Initiate
contact with your forearms to the aggressor’s triceps and push the arms forward. Step in
and place the side of your head directly below the aggressor’s shoulder while making
chest to back contact. Your shoulders should be at a 45 degree angle. Find your hands
first then slide to the aggressor’s wrist. Grasp each of the aggressor’s wrists and slide
your elbow to the crest of the hip. (Same side of the aggressor's body as your head).
Leverage the hip forward with your elbow while alternating and widening your stance.
o Assisted Relocation- From the leveraged embrace, go to the side opposite your partner’s
head. Take the grasp of the wrist opposite from you. Place your free hand on the shoulder
nearest to you. Stay close and communicate.
o Single Staff Follow Down- From the leveraged embrace, follow the downward
movement by going to the knee opposite your head while leaning into the aggressor. Use
the momentum to rotate the aggressor to his/her side while positioning your body
perpendicular from the chest-to-back contact. Spread your legs for stability. The
individual’s shoulders should be perpendicular to the floor. Maintain chest-to-back
contact and elbow leverage.
o Duel Staff Bring Down- From the leveraged embrace, ask for assistance to take the
aggressor to the floor. Approach on the head side of your partner and secure the legs by
dropping to a knee and grasping the ankles in front. (Left to left, right to right).Plant the
feet to the floor and communicate with your partner. Go down on the knee opposite your
head and use the momentum to rotate the aggressor to his/her side. The shoulders should
be perpendicular to the floor. Stack the legs, make chest contact with the back of the
knees, and forearm contact with the thighs and shins. Lay flat with your legs spread for
stability.
● Must be able to drive for long periods of time (trips may require over ten hours of driving in one day).
● Must be able to do extensive walking, participate in cottage recreation, and do physical labor (that involves lifting
and bending) with residents.
● Must be able to meet regular, and sometimes short, deadlines on supervision documentation, youth treatment
documentation, correspondence, and other assignments.
Working Conditions
● Normal scheduled work hours are Monday through Friday from 8:00 a.m. to 4:30 p.m. May work holidays as
scheduled or needed to support residential needs or maintain on-call availability according to the parameters
established by Supervisor for the department.
● Must be able to work with resident's; medical problems, which may include exposure to bodily fluids.
